Account Executive, Managed IT Services

Atlanta, GA

CTI Technology is an energetic managed service provider with an established and recognized footprint in the Chicagoland area. We build valuable partnerships with our clients by listening, designing, and delivering proven technology results. We have been in business for over 20 years, and we still have the energy and enthusiasm of a startup. In order to be successful here, it’s best if you like high client touch, a culture of accountability, and a work hard/play hard approach to life. Become part of a team that is proud of its high employee retention as well as its tenured client relationship!!

You'll sell CTI's managed IT and cybersecurity program to owners and executives of growing companies with 50 to 100 employees, people who need technology to keep up with their business rather than slow it down.

Your opportunities come from a dedicated Business Development Representative, inbound marketing and referrals. You'll lead each opportunity from first conversation to signed agreement, with CTI's technical team behind you on scoping. You know people buy for their own reasons, not yours. You’re more interested in what’s keeping an owner up at night than in your talk track, and you’re comfortable letting a good question, and the silence after it, do the work.

• Own a pipeline of new-client opportunities from first meeting to signed agreement.
• Lead discovery conversations that get to the business impact of an owner's current IT: lost time, stalled projects, security exposure.
• Identify everyone involved in the decision, from the owner to the operations lead, CFO or internal IT staff, and address their concerns early.
• Partner with CTI's technical and delivery teams to scope the right solution.
• Build clear proposals with options and a recommendation, and guide clients through a low-risk switch from their current provider.
• Hand each new client to onboarding with a full picture of their goals.
• Keep your pipeline and forecast accurate in the CRM and report on results weekly.
• Bring what you hear in the market back to marketing and leadership.
• Occasional travel to Chicago as required.

• 3+ years of B2B sales experience with a consistent record of closing new business.
• Experience selling services to small and mid-sized business owners or executives.
• Comfort running multi-meeting sales cycles with several decision-makers.
• Strong discovery and listening skills, and the confidence to hold your own with a fast-moving owner.
• Clear, persuasive writing, especially in proposals.
• Discipline with pipeline management and follow-up.
• A coachable mindset: you welcome call reviews and feedback.

• Sales experience in managed IT services, cybersecurity or SaaS.
• Experience selling to law firms or other professional services firms.
• Working knowledge of CRM platforms.

• Comprehensive major medical insurance, dental insurance, voluntary vision insurance, and life insurance.
• CTI Technology pays 100% of the employee medical premiums.
• Employee pays for all dependent and voluntary premiums.
• Simple IRA Retirement Plan (enrollment January 2028).
• CTI Technology matches up to 3% of contribution.
• Limited to the amount of the employee’s contribution.
• Accrued Time Off (13 PTO dates)
• Customary Holidays (7 Paid Holidays)