The Billing and Collections Specialist will prepare service and installation project invoices for customers, maintain the accounts receivable, and follow up with customers for collecting payments. We are looking for a multi-tasker who thrives in a fast-paced environment. Must be detailed oriented with a great customer service focus. Duties and Responsibilities
- Prepare customer invoices in a timely and accurate manner
- Communicate with field service technicians to verify work order information, labor hours, and materials used prior to invoicing
- Research and resolve invoice discrepancies and payment issues in a timely manner
- Apply customer payments and reconcile account balances
- Contact customers regarding past-due accounts through phone, email, and written correspondence while maintaining positive customer relationships
- Collaborate with other internal departments to resolve invoicing and payment concerns
- Perform day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivable data
- Perform monthly reconciliations and assist with month-end close process
- Prepare reports and analyses of customer accounts and outstanding balances
- Propose and participate in efforts to improve processes
- Ad hoc projects Qualification
requirements
- High school diploma, GED, or equivalent required
- Associate’s or Bachelor’s degree in accounting, finance, or related field a plus
- 1 – 3 years of previous billing and accounts receivable experience
- Strong communication and customer service skills
- Proficiency in MS Office
- Experience with accounting or ERP software preferred
- High degree of accuracy, attention to detail and confidentiality
- Excellent data entry skills
- Excellent Analytical, Problem Solving, and Decision-making skills Full time positions qualify for benefits including health insurance, 401k, vacation, and sick pay. We are a small company and offer a pleasant and relaxed work environment within the city limits of Cumming. If you are looking for a position in a fast-paced but casual atmosphere and are willing to work hard to help make the Company successful, then please respond. We look forward to talking with you!