CarMax Auto Finance is seeking a Senior Manager, CAF Customer Experience (Digital Marketing) to drive omni-channel communications that enhance customer satisfaction, loyalty and repurchase. You will lead the Digital Marketing team, ensure content consistency and compliance across letters, statements, email, text, IVR, and our website and mobile app, while partnering with Technology, CAF Legal, Compliance and senior leadership to elevate the customer experience.
About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazin…
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