Director of eCommerce

Director of eCommerce - Charlotte, NC

Consumer products company is hiring a results-driven digital leader.

Seeking a Director of eCommerce to lead web and mobile strategy, drive online revenue growth, and enhance digital customer experience.

Position is open immediately.

Charlotte, North Carolina (Hybrid).

This is a newly created role to accelerate the company's DTC and omnichannel growth.

Fast-paced, collaborative, and innovation-focused environment.

Generous compensation package including base, bonus, and equity potential.

The Director of eCommerce will be responsible for developing and executing a cohesive web and mobile strategy, managing digital operations, and driving performance across all digital channels. This role will partner cross-functionally to ensure a seamless, high-converting digital journey.

● Develop and implement a unified web and mobile eCommerce strategy aligned with business objectives ● Lead digital team across UX, site operations, performance marketing, and analytics ● Manage digital P&L, optimizing investment and ROI across platforms ● Oversee performance marketing including paid media, SEO, affiliates, and mobile acquisition ● Drive site enhancements across web and mobile for conversion optimization and engagement ● Leverage analytics to improve site and app performance, customer journey, and retention ● Collaborate cross-functionally with marketing, IT, and creative teams to deliver omnichannel experiences ● Manage third-party platform providers and marketplace relationships

● 8+ years of experience in eCommerce with a strong focus on both web and mobile channels ● Proven success leading DTC and retail.com initiatives in consumer goods or similar industry ● Expertise in eCommerce platforms (e.g., Shopify, Magento), mobile UX, and analytics tools ● Demonstrated leadership and cross-functional collaboration skills ● Strong strategic thinking, analytical mindset, and execution orientation