About the position At Veritext, we focus on the details – so legal teams can focus on the case. Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Production Representative, you ensure legal transcripts and exhibits are accurately and professionally prepared for client delivery. This includes printing, binding, assembling, and packaging materials to meet quality standards and deadlines. By managing the final production and shipping stages, you play a key role in providing legal professionals with the critical documents they need on time and reliably supporting the smooth and efficient progress of legal proceedings. Responsibilities
- Prepare, review, and perform thorough quality checks on transcripts and exhibits before scanning them into our digital systems for seamless client delivery
- Drive high-quality printing by managing finalized transcript and exhibit files ensuring all formatting and specifications are spot-on for flawless output
- Prepare cover sheets and labeling exhibits precisely, ensuring everything is perfectly organized and professionally presented for shipment
- Package completed orders with care, handling all labeling and documentation, and staging packages for on-time courier pickup
- Guarantee client satisfaction by ensuring every package is bound, assembled, and shipped exactly according to order specs, formatting standards, and delivery deadlines Requirements
- Sharp eye for accuracy with pride in delivering transcripts, exhibits, and packages that meet the highest quality standards
- Efficient under tight deadlines, keeping production and delivery processes on track without compromising quality
- Skilled at managing multiple tasks like labeling, binding, packaging, and shipping while maintaining strong attention to detail and organization
- Comfortable using digital systems to scan, archive, and manage legal documents, and you easily adapt to new software and tools
- Proactive in identifying and resolving issues during production and delivery to ensure smooth workflows and client satisfaction
- Trustworthy and dedicated to managing sensitive legal materials with care while ensuring confidentiality and data security Benefits
- Comprehensive medical, dental and vision insurance
- Company-paid life insurance, short-term and long-term disability insurance
- Earned wage access
- Matched 401(k)
- Paid time off
- Paid Parental Leave
- Tuition reimbursement
- Employee equity and referral programs
- Extensive mental health and wellness benefits
- Learning and development opportunities including ongoing training, mentorship, and access to resources