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Assistant Parts Manager

ZT Auto · 📍 Charlotte, NC · Posted 4 days ago

ZT Auto takes applications on its own site.

About the job

Description

About the Role

ZT Automotive is hiring an Assistant Parts Manager to run day-to-day parts operations alongside the Parts Manager. You will own counter execution, inventory accuracy, and gross retention across retail and internal service sales. This is a leadership-track role for a parts professional ready to step up to department management.

ZT Automotive operates 17 franchise dealerships across multiple brands and dealer groups, giving strong performers a clear path to Parts Manager and beyond.

Key Responsibilities
Operations and Leadership
  • Supervise counter staff, drivers, and shipping/receiving alongside the Parts Manager
  • Build daily schedules and assign work to cover retail and service counters
  • Train and coach team members on process, product knowledge, and customer service
  • Enforce department policies, pricing, and discount authorization limits
Inventory Control
  • Run daily cycle counts and resolve bin variances
  • Manage stock orders, special orders, and lost-sale tracking to maintain fill rate
  • Monitor obsolescence and aged inventory; execute returns and surplus disposal
  • Ensure accurate receiving, bin locating, and DMS data integrity
Sales and Gross
  • Protect gross profit by applying pricing structures and minimizing unauthorized discounts
  • Support service department turnaround by keeping RO parts staged and accurate
  • Participate in open repair order reviews
  • Review daily reports for sales, gross, and exceptions; act on variances

Administration

  • Create and process purchase orders; verify receipt against PO and packing slip
  • Reconcile vendor and OEM invoices, credits, and statements; resolve discrepancies
  • Perform month-end reconciliation of parts inventory, accounts payable, and work-in-process
  • Reconcile open ROs, special orders, and parts charged to internal and warranty accounts
  • Process warranty parts returns and maintain core return tracking and credits
  • Prepare month-end and inventory reports for the Parts Manager and controller
  • Cover the Parts Manager role during vacations and absences
Qualifications

Required

  • 3+ years of automotive dealership parts experience
  • 1+ year in a lead, supervisory, or senior counter role
  • Working knowledge of a dealership DMS (CDK, Reynolds & Reynolds, Dealertrack, or similar)
  • Understanding of inventory control, stock ordering, and parts pricing
  • Strong communication skills with customers, technicians, and service advisors
  • Valid driver's license and clean driving record
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