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Member Services Representative Overnight

Crunch Fitness - Fitness Growth Capital · 📍 Leesburg, VA · Posted 6 days ago

Crunch Fitness - Fitness Growth Capital takes applications on its own site.

About the job
Reports to

Manager

Requirements
Fluent in English

Proficient reading and writing skills

Computer Skills
Special Skills

Strong customer service skills

Responsibilities
Membership Sales

Greet all members & guests with a smile and wish them well as they exit the club

Check in all members and guests in accordance with company procedures

Facilitate any messages on club software at member check-in

Answer phones in courteous, helpful, professional manner

Communicate special events to members and guests

Maintain an atmosphere, which makes members feel welcome

Facilitate all member requests or forward to a manager

Maintain professional disposition at all times

Sell retail products

Schedule member services: tanning, etc

Facilitate payment of member services in accordance with company procedures

Know club facility, services, and schedules

Maintain a clean and organized work area

Assist in all projects as delegated by club management

Follow all policies and procedures in the Employee Handbook

Opening and closing duties

Meetings:

Monthly or Weekly Department Meetings Employee Training Meetings

Apply on company site →
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