Description
Position Summary
Design Environments is seeking a highly organized, detail-oriented, and proactive Commercial Project & Sales Operations Coordinator to support our growing Commercial Division. This role serves as a critical liaison between Business Development, Design, Operations, Purchasing, Accounting, and Installation teams, ensuring projects move seamlessly from initial opportunity through project completion.
Key Responsibilities
- Own and execute project quoting, including LOAs, design fee proposals, estimated FF&E budgets, purchasing contracts, and line-item estimates.
- Prepare, revise, and distribute client-facing contracts and agreements.
- Maintain project pricing, freight, warehouse, travel costs, and project margins.
- Manage project setup and data across HubSpot, Monday.com, Fohlio, NetSuite, and internal systems.
- Maintain booking reports, design fee trackers, pipeline reporting, and sales analytics.
- Coordinate approvals, deposits, documentation, invoicing support, and project initiation activities.
- Partner with Design, Purchasing, Operations, Installation, and accounting teams throughout the project lifecycle.
- Serve as a primary point of contact for contract questions, revisions, and client communication.
- Support commercial pipeline meetings, project reporting, and operational process improvements.
- Provide system administration support including project creation, user management, and data integrity.
Requirements
- 3-5+ years of experience in project coordination, sales support, account management, customer service, or a related role.
- Proficiency with Microsoft 365 applications.
- Experience using HubSpot CRM or similar customer relationship management systems.
- Strong organization, communication, and problem-solving skills.
Preferred Qualifications
- Experience within the contract furniture, multifamily, hospitality, model home, commercial interiors, or construction industries.
- Familiarity with project quoting, specifications, bidding processes, purchasing contracts, and order management.
- Accounting, billing, invoicing, or financial administration experience.
- Experience with Fohlio, NetSuite, or similar ERP/project management platforms preferred.
- Associate or bachelor’s degree in business, Sales, Marketing, Design, Construction Management, or a related field, or equivalent professional experience.