Floating Assistant Community Manager

Description

Fortis Property Management

Floating Assistant Community Manager

Weekly Hours: Full-Time (Hourly)

Property Location: Harper Landing/The Costal

Property Type: Conventional

The Floating Assistant Community Manager supports the Community Manager in optimizing the performance, efficiency, and profitability of both assigned properties. Driven by ownership and investor goals, this role ensures maximum resident satisfaction while maintaining high operational standards. Key responsibilities include resolving resident issues, managing accounts receivable and payable, and ensuring accurate data entry in Yardi.

Why work for us?

Why work for Fortis Property Management because at Fortis, our success is the result of people like you. We pride ourselves on employing thoughtful, innovative, and outgoing team members. We maintain a competitive commission and bonus structure to recognize your hard work. We also promote internal advancement to further your career with us, as we believe that our leaders of tomorrow come from the team members of today.

You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:

The Assistant Manager will work in coordination with the Community Manager to meet the goals and objectives of the community in the most efficient and profitable manner. Under the direction of the Community Manager they are responsible for:

Financial

Assist in the preparation of the annual operating budget

Collect all rents and other incomes while controlling property expenses within the guidelines of the budget

Ensure all bank deposits are made in accordance with Company policy and procedures

Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)

All on-site accounting functions

Collect and process all payroll for the community

Resident Relations

Provide superior customer service

Resolve resident concerns

Staff Relations and Administration

Management of the community in the absence of the Community Manager

Adherence to and proper implementation of all Fortis Properties Management policies and procedures

Thorough knowledge of the computer system

Knowledge of and adherence to the following:

Fair Housing policies and procedures

Life/Safety issues

ADA, OSHA, EPA policies and procedures

Other duties as needed or required

The Assistant Manager will report to the Community Manager and/or Regional Property Manager.

The Assistant Manager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community.

• Two or four year college degree preferred
• High School graduate or equivalent

Minimum of 1-3 years multi-family property management.

Strong marketing and sales background

Accounting system functions

Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)

Computer skills to include Microsoft Office (Word, Excel)

Special Skills

Ability to successfully interact with people

Organizational skills

Strong communication skills both orally and written

Good decision making ability

Professional image

Valid driver’s license required

Bilingual (English/Spanish) preferred

Benefits (Full-Time Employees Only)

Competitive compensation based on experience and qualifications

Medical, Dental, and Vision Insurance

Health Savings Account (HSA) options

401(k) retirement plan (eligibility per company policy)

Paid Time Off

Company-paid Holidays

Professional development opportunities

Career advancement within a growing organization

Disclaimer

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The Company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.