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Lead Restoration Technician

IICRC · 📍 Charlotte, NC · Posted 9 days ago

IICRC takes applications on its own site.

About the job

At Rainbow Restoration , we bring order to chaos, helping families and businesses recover after disasters. As a trusted name in restoration services, we handle every project with compassion, professionalism, and a relentless pursuit of excellence. Our team members are more than employees — they are the heart of our mission. If you're looking for meaningful work and a place to grow, this is your opportunity to shine.

Lead Technician Position Description
Reports to

Emergency Manager

Position Summary / Purpose

Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of our cleaning, repairing and restoration services.

Principle Duties and Responsibilities

Effectively perform all services the company offers (e.g. Carpet, tile and upholstery cleaning, deodorizing, emergency water extraction and drying of structure, fire damage and contents restoration)

Communicate effectively with customers

Perform basic equipment maintenance

Perform basic vehicle maintenance

Supervise technicians in performance of company services

Provide training for technicians on company procedures, reporting and performing services

Inspect completed work

Complete technician’s daily logs

Complete Work Orders

Complete appropriate restoration documentation

Additional Duties and Responsibilities

Maintain inventory of cleaning chemicals and supplies

Perform basic building maintenance

Qualifications - Knowledge, Skills and Abilities
  • Education and Experience
  • High school (or GED) diploma plus two (2) to four (4) years of industry experience.

Mathematical skills

Adequate math skills. Ability to compute percentages and to verify the reasonableness of estimates, financial data and reports within the context of information provided.

Computer skills

Demonstrates basic proficiency in the use of computers and computer software, especially MS Word, Excel and applicable job management software.

Certificates, Licenses and Registrations

Certification in IICRC WRT, FSRT, OCT, ASD required. AMRT, CDS, CPT, CCT desired

Apply on company site →
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