Investor Services Specialist

Exciting opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist plays a key role in client engagement, building client relationships and working with engagement teams to provide an excellent experience for our clients and their investors.

Respond to client and investor requests including but not limited to:

Granting access to the investor portal

Updating investor information

Assisting with new investor onboarding

Financial information questions

Assist with completing audit documents

Assist with ad-hoc projects such as:

Financial and Tax reporting

Capital call and distribution tracking

Wire preparation

Compile and organize investor CRM information with updated and accurate client information

Communicate and provide information to the technology team to set up client portals

Run Anti-Money Laundering (AML) reports and update AML database as needed

Provide general administrative support to the engagement team and Onboarding team by generating reports, gathering, and providing information, updating systems and other administrative needs

Assist in financial reporting, tax preparation, audit preparations and other fund administration activities.

Engage in project management of team deadlines, client requests and other ongoing projects and tasks.

Responsibly secure and handle sensitive financial and personal datea

Maintain dialogue and build relationships with client personnel and investors (LPs)

Bachelor’s Degree required

Experience in a client-oriented office environment, preferably in a related industry

Proficiency in Microsoft Office applications, particularly Excel and Outlook

Detail-oriented, conscientious, and energetic self-starter with ability to think creatively

Demonstrated ability to work as part of a team and a willingness to take on any task, no matter how small

Proven ability to manage competing priorities and deadlines

Ability to effectively communicate to team members

Excellent interpersonal communication skills and ability to interact with senior personnel across the firm

Comprehensive medical, dental, vision coverage, along with life insurance, Health Savings Account and Flexible Spending Account options

Comprehensive disability/maternity and paternity plans

401K

Standard holidays along with year-end office closure

A flexible work environment for all employees

Compensation Ranges Annually (varies by city):

Bay Area: $65,000 - $70,000

Portland: $52,000-62,000

Seattle: $52,000-62,000

*Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

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