Vice President of Staffing Operations

*Must have commercial staffing experience* Gojob US is hiring a **Vice President of Operations **in Atlanta, GA. You will be driving GMV growth and building a scalable operating engine for our staffing business. You own fill rate and quality as the product—fast ramps, near-zero no-shows, strong retention, and consistent expansion to 80%+ share on priority sites. This is hands-on and execution-first. You’ll build simple playbooks that work and run a high-tempo cadence to scale from $15M to $30M to $90M to $180M. You’ll partner closely with the GM with full visibility into the business, owning outcomes end-to-end and continuously improving the system.

• Employer-paid health insurance
• 17 days PTO + 10 holidays + 1 floating holiday
• Cell phone and mileage reimbursement
• Health/Dental/Vision (no waiting period)
• 401(k) with employer match Salary is negotiable. Your responsibilities Ramp excellence + share-of-site
• Run ramp war rooms during launch windows and stabilize sites fast.
• Build and enforce a simple ramp playbook (readiness, launch week, stabilization).
• Win vendor competition through execution: reliability, replacement speed, and onsite performance that earns more volume. Partner with Sales to grow the local business
• Join pre-sales when it matters: help design the operating plan for new sites (ramp plan, staffing model, onsite coverage, risks/mitigations).
• Pressure-test deal assumptions (volumes, shift patterns, onboarding constraints) so we don’t sell fantasy ramps and mis-forecast and over/under invest.
• Turn strong delivery into growth: expansion plan per priority account (how we earn more share, more reqs, renewals).
• Maintain tight feedback loop with Sales on what wins/loses deals and what Ops needs to deliver to win the next one. Local prospecting support
• Maintain a top-25 target account list with Sales for each core metro/logistics hub.
• Be present in the field where it matters: site visits, client roundtables, warehouse/logistics events - use these to generate warm intros, validate needs, and tighten operating plans.
• Support expansion plays: use current client relationships to open adjacent sites/regions.
• Build a local partner network to surface expansion/new-site signals early (equipment/transport/safety/3PL ecosystem) and turn them into warm intros for Sales. Operating cadence and clarity
• Weekly operating review for top sites + all new ramps.
• Daily rhythm for at-risk sites with clear owners and escalation.
• Clear handoffs and accountability across KAM, OSM, Recruiting. Performance management
• Dashboards used daily.
• Drive improvements in: fill, no-show, time-to-replace, D1/D7 retention, client satisfaction, share-of-site.
• Diagnose where the funnel breaks (supply vs conversion vs show-up vs retention) and fix it fast. Quality, compliance, and worker readiness - be practical first and foremost
• Improve screening, onboarding readiness, attendance discipline, early retention.
• Ensure the basics don’t break ramps: eligibility/onboarding flow, safety readiness, onsite coordination.
• Implement practical no-show recovery routines and same-day replacement plans. Scale the org
• Build repeatable pods and standard roles across markets.
• Hire, train, and performance-manage leaders who thrive in a high-tempo culture.
• Standardize what works across sites. GM partnership
• Keep GM inserted by default: frequent visibility, early escalation, clear decisions needed.
• Be direct: fast communication, no filtering, no corporate smoothing. Our mission: develop cutting-edge innovation to make the job market more fluid and accessible, and to support each individual with dignity. We offer a chance and care for everyone who is determined to work and progress. At Gojob, we celebrate workplace diversity. We are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. To read our Candidate Privacy Information Statement, click here: https://gojob.com/en\_us/privacy-policy/