Develop and maintain enterprise dashboards tied to strategic KPIs
Conduct profitability analysis by product, channel, and member segment
Evaluate ROI on marketing, staffing, and technology investments
Provide actionable insights to executive team and board committees Cost & Efficiency Management
Monitor operating expense trends and efficiency ratio performance
Lead expense discipline initiatives while supporting strategic growth
Partner with operations and HR on workforce planning analysis
Support vendor financial review and contract evaluation from a financial impact perspective Regulatory & Compliance Reporting
Oversee preparation and review of NCUA Call Reports
Support capital planning and financial stress-testing models
Ensure compliance with regulatory financial reporting standards
Serve as primary finance liaison during examinations related to accounting and reporting Additional Responsibilities
Provide exceptional member service and use Service Standards in all work-related interactions
Foster cross-functional collaboration with operations, lending, retail, digital, and marketing leaders
Lead financial due diligence for mergers, acquisitions, and strategic partnerships and partner with executive leadership and external advisors to assess financial risk, earnings impact, and capital implications.
Negotiate leases including renewals and new lease agreements
Provide supervisory leadership, including hiring, performance management, staff development, and training
Support and actively participate in achieving department and Credit Union goals.
Perform additional duties as necessary to support the financial strength and strategic objectives of the Credit Union