Sales Operations Data Analyst

Join an innovative, fast-paced, and rapidly growing software company that specializes in integrated workforce optimization software for modern multi-channel contact centers. We are in an exciting growth phase, and this is your chance to play a pivotal role in our success. We are seeking a talented Sales Operations Data Analyst to be part of our dynamic Revenue Operations team. As a Sales Operations Data Analyst, you will focus on analyzing sales data, optimizing processes, and providing actionable insights to enhance sales performance and operational efficiency. You will be instrumental in transforming data into strategic insights, managing reporting, and ensuring CRM systems' accuracy. Your Responsibilities Include:

• Data Analysis & Reporting:
• Prepare and distribute weekly and monthly reports on pipeline, bookings, and key metrics to executive leadership and board members.
• Analyze sales data to uncover trends, patterns, and growth opportunities.
• Develop dashboards and performance metrics reports, including revenue, pipeline, conversion rates, and quota attainment.
• Provide strategic insights to support sales planning and decision-making.
• Sales Performance Analytics:
• Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length.
• Conduct variance and trend analysis on sales results and forecasts.
• Recommend improvements to enhance sales productivity.
• Support forecasting processes utilizing historical sales data and market trends.
• CRM & Data Management:
• Maintain CRM systems (like Salesforce and HubSpot) to ensure data integrity and accuracy in reporting.
• Perform data audits and enforce data governance standards.
• Manage and enhance sales reporting tools and analytics platforms.
• Cross-Functional Collaboration:
• Collaborate with marketing to analyze lead quality and conversion metrics.
• Partner with finance for revenue and commission reporting.
• Deliver insights to sales leadership and executive teams.

• Bachelor’s degree in Accounting, Finance, Business Management, or a related field, or equivalent relevant work experience.
• 5+ years of experience in Data Analytics, Economics, Finance, or a related field, with at least 2+ years in a SaaS organization.
• Advanced Excel and strong data visualization skills.
• Proficient in CRM systems (especially Salesforce), Excel/Google Sheets, and data visualization tools like Tableau or Power BI.
• Strong proficiency in Salesforce and other sales or marketing platforms. Verint Systems Inc. is an equal opportunity employer committed to a workplace free from discrimination, retaliation, and harassment of any kind. We adhere to all anti-discrimination laws and offer equal opportunities to employees and applicants regardless of race, color, religion, sex, age, national origin, genetic information, disability, veteran status, or any other protected characteristic.