Remote IT Support Specialist — Customer Care

Optimal Networks, Inc. is seeking a SupportCenter Specialist to provide remote technical support for clients. The role involves troubleshooting various issues across multiple platforms and ensuring client satisfaction through effective communication.

The ideal candidate has a strong customer service background, 2+ years of experience in IT support, and holds relevant certifications. We offer a hybrid work schedule and competitive benefits including medical and dental insurance, along with 15 days of PTO annually.