Bookkeeper/Office Manager

Bookkeeper with QuickBooks Enterprise with Office Coordinator Experience

Alpharetta / Johns Creek, GA | Job Type: Full-time

Research & Replacement Group, Inc. (R&R Group) is a nationally recognized contents evaluation and replacement company that partners with many of the country's leading insurance carriers. For over 27 years, we've helped families recover after fires, tornadoes, hurricanes, water losses, and other catastrophic events by providing professional personal property evaluation and replacement services.

We are located in the Alpharetta / Johns Creek, Georgia area and are experiencing continued growth. We are seeking a highly organized, detail-oriented Office Administrator & Bookkeeper with strong QuickBooks Desktop experience to join our team.

If you enjoy a fast-paced environment, take pride in staying organized, and want to work for a company that truly makes a difference in people's lives, we'd love to hear from you.

The Office Administrator & Bookkeeper plays a key role in the daily operations of our business. This position is responsible for supporting company leadership, coordinating administrative functions, managing bookkeeping activities through QuickBooks Desktop, and delivering exceptional customer service to both clients and insurance professionals.

The ideal candidate is dependable, professional, proactive, and capable of managing multiple priorities while maintaining exceptional attention to detail.

• Answer and professionally direct incoming phone calls.
• Coordinate and enter new insurance claims into our operating system.
• Prepare and process daily operational paperwork and documentation.
• Process client replacement orders and maintain accurate records.
• Manage company bookkeeping using QuickBooks Desktop, including:
• Accounts Payable
• Accounts Receivable
• Customer invoicing
• Vendor payments
• Bank and credit card reconciliations
• Follow up with customers regarding invoices and collections.
• Maintain organized electronic and physical filing systems.
• Assist the Operations Manager and leadership team with administrative projects.
• Provide outstanding customer service while maintaining professionalism and confidentiality.
• Perform additional administrative and bookkeeping duties as assigned.

• Minimum 5 years of administrative office experience.
• Minimum 3-5 years of QuickBooks Desktop experience required.
• Strong understanding of bookkeeping principles and financial recordkeeping.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Outstanding verbal and written communication skills.
• Positive attitude with a strong work ethic.
• Ability to work independently while contributing to a collaborative team.
• High School Diploma or equivalent required (Associate's or Bachelor's degree is a plus).

• Full-Time Position
• Competitive salary based on experience
• Paid Holidays
• Paid Time Off (PTO)
• Supportive, family-oriented work environment
• Stable company with over 27 years in business
• Opportunity for professional growth and advancement

Why Join R&R Group?

At Research & Replacement Group, our culture is built on compassion, integrity, collaboration, innovation, and exceptional customer service. Every day, we help families recover after devastating property losses by providing a level of service that truly makes a difference.

We're looking for someone who wants more than just a job, we're looking for someone who wants to become an important part of a growing company where their contributions are valued and appreciated.

If you're an experienced Office Administrator with strong QuickBooks Desktop skills and enjoy working in a positive, team-oriented environment, we encourage you to apply today.

Full-time

$40,000.00 - $55,000.00 per year

• 401(k) 3% Match
• Paid time off
• Paid training

• Bookkeeping: 5 years (Preferred)

• Johns Creek, GA (Preferred)

• Johns Creek, GA (Required)

Work Location: In person