Customer Service Representative

CSR (AU/ US AND UK Account): (Manila and Pampanga site)

• Provide exceptional customer service through various communication channels.
• Assist customers in resolving inquiries and issues related to products and services.
• Document customer interactions and maintain records accurately.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay updated on product knowledge and company policies.

• Educational Qualifications: High School graduates will be considered with at least 4 years of solid experience as a CSR.
• Preferably at least 2 years completed in college or a Bachelor's Degree Holder
• Experience Level: At least 1 year of relevant working experience in CSR
• Skills and Competencies: Proficiency in call center operations
• Skills and Competencies: Excellent communication skills
• Qualities and Traits: Strong problem-solving abilities
• Qualities and Traits: Ability to work in a fast-paced environment. Able to work either AM/Mid/GY Shift and 100% onsite work arrangement